Consulting


Andrée Ulrich brings her expertise in a variety of consulting mandates

For example :

  • Evaluation of customer service or customer complaints process
  • Creation or improvement of training programs or documents

 « Mrs Ulrich’s mandate consisted in drawing the portrait of the guided tours service and to write an evaluation report. This work was accomplished much more then to our satisfaction. She successfully identified our strengths and weaknesses, and offered effective solutions easy to put in place. » Michèle Hogue, Friends of Montreal Botanical Garden


Why work with Andrée Ulrich as a consultant or a coach? Here are a few comments from happy clients :

  • « She brings solutions that are easy to put in effect
  • She possesses great synthesizing skills
  • She respects individuals and team
    process »

Coaching


Recently trained by the Coaches Training Institute (CTI), Andree has been using a variety of tools with individuals as well as organizations: interactive graphics, LEGO SERIOUS PLAY, Co-Actif Coaching, etc. Focusing on practical solutions, she can help managers as well as employees to find creative answers to different challenges. 

For example :

  • Supporting management in the creation of a customer complaints process
  • Supporting in the development of a client-oriented culture
  • Personal visioning process

« After being coached by Andrée Ulrich on handling customer complaints, we totally changed our attitude regarding clients comments. It was a privilege for me and all my team to get Andrée’s support. Really practical ideas were given to us that we will use for many years! » Louise Hébert, Guidatour


You are facing a challenge and would need support? The first 20 minutes of consulting or coaching are free. Contact us to make an appointement.